How Orders Move
From Quote to Sample, Production and Export Packing
For Google Ads traffic, visitors need to know exactly what happens after they send an inquiry. This process keeps the next step clear and reduces hesitation.
ATTENTION TO DETAIL.
FLEXIBLE. PROFESSIONAL.
About Enquiry
Getting a quote is fast and simple. You only need to let us know the specs of the item by describing the size, structure, material, printing, finishing and quantity. We would be able to get back to you in 24 hours.
Do not worry if you are not clear with the specs yet. Feel free to send us an email with any of your thoughts. We would try to provide you with valuable and professional advices.
As a company that owns a factory itself, we are confident that our pricing could be competitive in the market place. Certainly, we believe that our services and quality could be attractive to you. Why not have a try?
About Proofing
We do recommend our clients to get a sample before we go to the production as it is able to help both of us avoid any misunderstandings.
Here are available proofing options to choose:
● Dummy
● PDF proof
● Ozalid proof
● Digital proof
● Wet proof
Find specific information of each proofing option at our Printing Guide.
*Customer is requested to provide courier account to ship the sample or we may charge the shipping cost if using our own.
About Production
Productivity and product quality are both our objectives. As shown in Equipment, we have various machines that are mostly automatic. This allows us to provide you a one-stop service and a quick lead time.
When it comes to the product quality, We have a professional Quality Control team which can be a safe pair of hands to manage the production procedure on your behalf. Their jobs include temperature and humidity test, tensile compression test, color-difference detection, etc.
About Shipment
Cargo is usually shipped via courier, air freight or ocean freight. The choice of those options normally depends on your budget and expected delivery date. We are glad to give you advices of shipping for your own projects. More specifically, we can provide you with the quote and estimated arrival time of each option based on our network of worldwide logistic partners.
Please kindly note shipping time is subject to variation due to factors such as weather conditions, port and vessel capacity, labor fluctuations, customs clearance, and other variables. Although we understand how critical it is for customers to have their print materials delivered on time, for added caution, we suggest allowing for an extra week beyond your expected delivery date to accommodate the numerous unforeseen events that can arise during international ocean shipping. This ensures a safer margin for your delivery timeline.
About After-Sales Services
We are confident you will be satisfied with the products made in us. We also believe you will be satisfied with our service and experience. But we know there must be something that we could make improvement. Therefore, please feel free to email us if there is anything you are not satisfied with. We are willing to listen to your feedback and do everything we could to achieve your 100% satisfaction.